Introduction
Royal College of Information Technology (“we,” “our,” or “us”) aims to provide excellent educational services. This policy outlines the terms and conditions for refunds, returns, and cancellations related to our courses and services.
Refund Policy
Eligibility: Refunds are only available for courses that are canceled within the first 7 days of enrollment.
Process: To request a refund, contact us at info@royalcollegejaipur.com with your enrollment details and reason for the refund.
Approval: Refunds are subject to approval. If approved, the refund will be processed within 14 business days to the original payment method.
Return Policy
Digital Products: Digital products such as eBooks or online course materials are non-returnable and non-refundable once accessed or downloaded.
Physical Products: For any physical materials provided, returns must be initiated within 15 days of receipt. Items must be in original condition and packaging.
Cancellation Policy
Course Cancellation: If you wish to cancel your enrollment in a course, you must notify us at least 7 days before the course start date for a full refund. Cancellations made less than 7 days before the start date are non-refundable.
Cancellation by Us: We reserve the right to cancel or reschedule a course. In such cases, you will be offered a full refund or the option to enroll in the rescheduled course.
Contact Us
For any questions or to initiate a refund, return, or cancellation, please contact us at:
Royal College of Information Technology
Address: 80/426, Sec-8, Pratap Nagar, Sanganer, Jaipur, 302033, Rajasthan
Email: info@royalcollegejaipur.com
Phone: 9785024144
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.